Frequently Asked Questions
Everything you need to know about shopping with McCormick Tools.
What shipping methods do you offer for heavy machinery and tools?
We offer standard ground shipping for smaller items and specialized freight services for heavy machinery. All orders are tracked, and you will receive a confirmation email with tracking details once your shipment leaves our warehouse.
What is your return policy for professional-grade equipment?
We offer a 30-day return policy for most unused tools in their original packaging. Please note that specialized equipment or power tools that have been registered for warranty may be subject to a restocking fee.
Do my tools come with a manufacturer warranty?
Yes, all products sold by McCormick Tools are genuine and come with a full manufacturer's warranty. We recommend registering your power tools on the manufacturer's website immediately after purchase to ensure full coverage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer financing options through Klarna and Affirm for larger equipment purchases.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to modify or cancel your order, please contact our customer support team within 1 hour of placement. Once an order has reached the shipping stage, it cannot be canceled.
Do you offer bulk discounts for trade professionals?
Yes, we offer competitive pricing for bulk orders and trade accounts. Please contact our sales department directly with your requirements to receive a custom quote.